Kelsea Monk

Kelsea is an absolute super star. She has gotten one of the fastest promotions in the company to date, and earned it with her many process improvements, product improvement ideas, and documentation skills, by assisting in trainings with new hires and generally being a FANTASTIC team player. We’re happy to have her at this company and can’t wait to see her growth and development over time.

-Gabriella Garofalo Barasch , Senior Director of Customer Support

Shout out to Kelsea Monk for going above and beyond in everything she does to help CSMs and clients.   I submitted a support ticket asking for one correction, but she saw something extra and took the initiative to go ahead and submit a design ticket so it could be fixed asap.

–Makayla Getz, Customer Success Manager

Shoutout to Kelsea Monk for always being on it. Response times are tremendous, especially when there are escalations. Perhaps her time at DPD impacted that intangible ability to process information lightning-fast, investigate and come up with a solution with unwavering perseverance.. Or, she was born with it. I would bet on the latter. Thank you, Kelsea for your continued professionalism and pure excellence with your craft.  #TEAMKELSEA

– Ernesto Valles, Sr. Channel Partner Customer Success Manager

I want to give a shout-out to Amber Maceyra, Gaby Barasch, Kelsea Monk for all of the hard work they’ve done with Julie at Pura Vida. For the last 2 months, Julie has submitted what seems like at least 30 changes to her site, and the support team has handled this beautifully. Today was the first time that Julie has mentioned to me that she is beyond thrilled to be partnered with us and thanks our team for their hard work!!!! Huge thanks to all involved.

– Alex Barham, Customer Success Manager